IT Systems Administrator Tampa Bay | Zach Thompson | Elite Security Specialist
IT systems administrator Tampa Bay - Zach Thompson Professional Logo

Zach Thompson

Elite IT Systems Administrator Tampa Bay • Security Specialist • MSP Expert

7+ Certifications Tampa Bay Based MSP Leader
Professional Profile

As an experienced IT systems administrator Tampa Bay businesses trust, I transform chaotic IT environments into bulletproof, scalable infrastructures that drive business growth. With 7+ industry certifications and proven MSP leadership, I deliver enterprise-grade solutions that just work.

500+
Devices Deployed
99.8%
Uptime Achieved
7+
Certifications
24/7
Support Coverage
5
Years Experience
100+
Clients Served
Who I Am

I'm Zach Thompson, an elite escalated IT technician and entrepreneur based in Tampa Bay, FL. Rather than just fixing problems, I build solutions that prevent them from happening again. Most importantly, my specialty as an IT systems administrator Tampa Bay companies rely on involves taking complex technical challenges and turning them into competitive advantages for growing businesses.

Current Role at Stealth Technology Group

At Stealth Technology Group, I lead critical escalations that other technicians can't handle. For example, when a client's entire Microsoft 365 deployment is failing, when SonicWall configurations are blocking business-critical traffic, or when backup systems aren't actually backing up—that's when they call me.

Enterprise Deployment Expertise

Furthermore, I've successfully deployed Microsoft Intune and Autopilot to hundreds of devices, implemented zero-trust security models, and designed disaster recovery solutions that actually work when disaster strikes. Additionally, these implementations have resulted in 99.8% uptime across client infrastructures.

Daily Technical Operations

My daily expertise as an IT systems administrator Tampa Bay relies on spans the complete IT ecosystem. Therefore, I handle triaging high-priority incidents in ConnectWise PSA, building firewall rules on SonicWall appliances, and managing hybrid Azure AD environments.

Business Continuity & Infrastructure

Moreover, I ensure business continuity through Axcient and Datto backup solutions. Additionally, I oversee enterprise VMware environments, support unified communications platforms, and design network infrastructures that seamlessly connect multiple business locations. As a result, clients experience minimal downtime and maximum productivity.

Automation & Process Improvement

Beyond reactive support, I'm a proactive problem-solver who automates repetitive tasks through PowerShell and Python scripting. Moreover, as an IT systems administrator Tampa Bay businesses count on, I create comprehensive documentation that actually gets used. Additionally, I mentor junior technicians on industry best practices.

Three-Pillar Methodology

My approach is built on three pillars: first, preventing issues before they disrupt operations; second, translating complex technical concepts into business value; and finally, building scalable solutions that evolve with organizational growth. Consequently, this methodology has proven successful across hundreds of client implementations.

Strategic IT Partnership

I work exclusively with organizations that understand IT as a strategic investment, not just a cost center. Through proactive monitoring, regular system health assessments, and strategic vendor relationships, I keep infrastructures running so smoothly that users forget IT exists. However, when they need something new, it just works. Consequently, this approach has made me a trusted IT systems administrator Tampa Bay companies recommend to their partners.

Long-term Business Vision

My ultimate goal? Continue building my IT consultancy into the go-to solution for Tampa Bay businesses, achieve complete financial independence, and eventually spend my days on a private racetrack. Because when you've built systems that run themselves, you've earned the right to enjoy the finer things in life. Meanwhile, I remain committed to being the premier IT systems administrator Tampa Bay can depend on for critical infrastructure needs.

Core Expertise
  • 🚀 Microsoft Intune & Autopilot: Zero-touch device provisioning and enterprise mobility management
  • 🛡️ Advanced Security: Conditional Access, Microsoft Defender, multi-factor authentication, and zero-trust architecture
  • 🔒 Network Security: SonicWall firewalls, VPN solutions, VLAN segmentation, and threat prevention
  • 💾 Business Continuity: Datto and Axcient backup solutions with tested disaster recovery procedures
  • ☁️ Hybrid Cloud: Azure AD, SharePoint, DFS replication, and seamless on-premises integration
  • 📞 Communications: Microsoft Teams Phone, Jabra devices, and unified communications deployment
  • Automation: PowerShell scripting, process optimization, and infrastructure as code
  • 📊 Monitoring & Analytics: Proactive system monitoring with RMM tools and performance optimization
Professional Certifications